Shipping & Refund policy
At OUTLNDSH, your satisfaction is our first priority. We stand behind the quality of our products and will make things right if we fail to deliver the goods as agreed. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. As a policy we do not give refunds, we only provide replacement in the event of lost in transit shipments or damaged goods. In such cases, please contact us at firstname.lastname@example.org.
LATE OR MISSING REFUNDS
As a policy we do not give refunds, we only provide replacement in the event of lost in transit shipments or damaged goods. In such cases, please contact us at email@example.com.
RETURNS AND EXCHANGES
We only replace items if they are damaged or lost during shipping. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you need to exchange it for the same item, send us an email with proof that your item is damaged or when it is lost through no fault of your own. Email us at firstname.lastname@example.org.
SHIPPING AND DELIVERY
We offer FREE shipping. Since OUTLNDSH is a brand with a strict sustainability policy and a zero-waste brand we only make the product that you order once you complete the purchase. It takes 3-5 working days to manufacture your product and process your order before it leaves our warehouse.
Estimated Delivery Time: 10 - 12 days
(Deliveries may take longer than usual due to the current situation.)
Please note, we are currently accepting orders from within India only.
Once your order is shipped, you will be notified via email with the tracking number. For any concern on your tracking details and your parcel whereabouts, you may contact us at email@example.com.
The order once placed cannot be canceled. Kindly do not make a purchase on our website unless you really want the product. In the spirit of the sustainability and a zero-waste pledge, we will not be able to process any refund or cancel your order post your purchase.